Filili Connect Parcel Service
Fast, safe and reliable on-demand parcel delivery service
Filili Connect Parcel Service uses bicycles, scooters, motorbikes and cars for instant door-to-door delivery service. The service is currently available inside Kathmandu Valley only.
For more details, refer to our Terms of Use for Filili Connect Parcel services
With single tap, book a door to door express delivery for your documents and parcels
Hand over your parcels to our well-trained drivers, and track the delivery real-time
Competitive upfront fixed fares for all your deliveries
Every delivery is insured
*Applies to the combined size and weight of all the parcels within a single delivery booking
Filili Connect Express Parcel Service - Bicycle / Scooter / Bike |
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| Size | Normal Size for bike rider (Fragile items and furniture are not allowed) |
| Weight | Below 10kg |
Filili Connect Parcel Service - Car |
|
| Size | Normal Size for car (Fragile items and furniture are not allowed) |
| Weight | Below 40kg |
Filili Connect Express Parcel Service Rates - Scooter / Bike |
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| Base Fare | Rs 80 (up to 5km) |
| Per Km rate after 5km | Rs 12 / km |
| Service Charge | Rs 30 |
| Return Trip Fare | Sender must pay Rs 12 / km |
| Operating Hours | 10AM - 6PM Daily |
Filili Connect Express Parcel Service Rates - Car / Taxi |
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| Base Fare | Rs 120 (up to 2km) |
| Per Km rate after 2km | Rs 45 / km |
| Service Charge | Rs 80 |
| Return Trip Fare | Sender must pay Rs 45 / km |
| Operating Hours | 10AM - 6PM Daily |
*The Base Fare listed above may vary due to factors such as, not limited to, demand-supply ratio, booking timing and traffic conditions, including any additional surcharge. For accurate pricing on your specific delivery, please refer to the final price as indicated in the Platform.
Filili Connect Business Parcel Service Rates |
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| 0 - 9 parcel | Rs 115 / Parcel |
| 10 - 19 parcel | Rs 110 / Parcel |
| 20 - 49 parcel | Rs 105 / Parcel |
| 50 and above parcel | Rs 100 / Parcel |
| Restaurant Food (Delivery within 1 hour) | Rs 130 / Delivery |
Filili Connect Business Parcel Service Miscellaneous Notes |
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| If you only send 2 or less number of parcel, additional pickup cost is Rs 30 | |
| Pickup is free if you send parcel to 3 or more receivers | |
| Maximum weight limit per parcel 3Kg | |
| We only deliver Parcels up to 3 Km outside the Ring Road. Thereafter, additional charge applies | |
| Collected Cash on Delivery (COD) will be transfered to your account within 24 hours | |
| Returned Parcel will be delivered back to sender within 3 Days | |
| Every Delivery can be live tracked | |
| You can even track your COD amount until it is transferred to your bank account | |
| Operating Hours - 8AM - 6PM Daily | |
*Please Contact us for Van Delivery Price
Open your Filili Connect App or Website and tap on "Parcel".
Select "Express Parcel".
Submit receiver information and pick-up & drop-off locations. Now Tap "Calculate cost" to view the total cost
Tap "Proceed" to accept the cost. Now choose payment method, pay and tap "Submit" to place your booking.
Choose payment method, pay and tap "Submit" to place your booking. Extra Rs 20 will be added if COD method is chosen.
One of the nearest delivery partner will accept your request and head to the pick-up point right away.
Check delivery partner's name, image, licence and vehicle details to ensure that you are handing over the parcel to Filili Connect delivery partner.
Parcel recipient will receive a verification code via SMS when delivery partner arrives and this code must be given to the delivery partner for delivery verification.
Open your Filili Connect App or Website and tap on "Parcel".
Select "Business Parcel".
Verify or amend Sender Detail and fill in Package Receiver Details.
If you have multiple parcel receivers, click Add New Receiver and repeat for all Receiver. Now click "Submit" to place booking.
One of the delivery partner will pick-up the packages for delivery.
Filili ConnectParcel Service is an on-demand delivery service that helps you to send items such as documents, parcels, gifts and many more to your business partners, family, friends and your customers.
Our daily operating hours are 7am – 6pm..
Everything apart from fragile items, furniture, weapon, drugs and other illegal / banned / restricted goods.
All our drivers have been trained extensively. In the unfortunate and unlikely event that any damage or loss happens to your parcel, please contact our customer service as soon as possible to proceed with further investigation.
To ensure correct delivery and safeguard the safety of recipients, our driver partners may disclose the information that you provided (such as the name you use when ordering the Filili Connect Parcel Service, mobile number, pick up address) to the recipient or third parties during the delivery process. Once the delivery is complete, the driver will not be able to see your information from within the Filili Connect app. This is to ensure that your information is safe and secure.
Generally, and unless otherwise required for law enforcement purposes, we may disclose certain information.
If you are a sender, Filili Connect relies on you to ensure that you have the necessary consents from the recipient for us to effect this delivery.
Multi-Stop Delivery is a feature that enables you to send multiple parcels to different drop-off points, from a single pick-up point.