Filili Connect Parcel Service
Fast, safe and reliable on-demand parcel delivery service
Filili Connect Parcel Service uses bicycles, scooters, motorbikes and cars for instant door-to-door delivery service. The service is currently available inside Kathmandu Valley only.
For more details, refer to our Terms of Use for Filili Connect Parcel services
With single tap, book a door to door express delivery for your documents and parcels
Hand over your parcels to our well-trained drivers, and track the delivery real-time
Competitive upfront fixed fares for all your deliveries
Every delivery is insured for up to Rs 2000
*Applies to the combined size and weight of all the parcels within a single delivery booking
Filili Connect Parcel Service - Bicycle / Scooter / Bike |
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| Size | Normal Size for bike rider (Fragile items and furniture are not allowed) |
| Weight | Below 10kg |
Filili Connect Parcel Service - Car |
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| Size | Normal Size for car (Fragile items and furniture are not allowed) |
| Weight | Below 40kg |
Filili Connect Parcel Service - Bicycle / Scooter / Bike |
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| Base Fare | Rs 40 (up to 2km) |
| Per Km rate after 2km | Rs 18 / km |
| Multi-Stop Delivery |
Same as above. Calculate total Km and multiply by Rs18 |
| Return Trip Fare | Sender must pay Rs 18 / km |
| Operating Hours | 7AM - 6PM Daily |
Filili Connect Parcel Service - Car |
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| Base Fare | Rs 120 (up to 2km) |
| Per Km rate after 2km | Rs 45 / km |
| Multi-Stop Delivery |
Same as above. Calculate total Km and multiply by Rs45 |
| Return Trip Fare | Sender must pay Rs 18 / km |
| Operating Hours | 7AM - 6PM Daily |
*The Base Fare listed above may vary due to factors such as, not limited to, demand-supply ratio, booking timing and traffic conditions, including any additional surcharge. For accurate pricing on your specific delivery, please refer to the final price as indicated in the Platform.
Open your Filili Connect App or Website and tap on "Parcel".
Submit your pick-up and drop-off locations to get your upfront fixed fare.
Submit your's, recipient's and package details. Tap "Calculate cost" to view the total cost. Now choose payment method, pay and tap "Submit" to place your booking.
One of the nearest delivery partner will accept your request and head to the pick-up point right away. You will also receive a verification code, you need to pass this code to receiver for delivery confirmation. This code must be kept safe and secure.
You can track your parcel real-time in the Filili Connect App. Your recipient will also receive a SMS with a tracking URL to check the delivery progress.
Filili ConnectParcel Service is an on-demand delivery service that helps you to send items such as documents, parcels, gifts and many more to your business partners, family, friends and your customers.
Our daily operating hours are 7am – 6pm..
Everything apart from fragile items, furniture, weapon, drugs and other illegal / banned / restricted goods.
All our drivers have been trained extensively. In the unfortunate and unlikely event that any damage or loss happens to your parcel, rest assured that your parcel is covered for up to Rs 2000 per delivery. You may contact our customer service to proceed with the claim..
To ensure correct delivery and safeguard the safety of recipients, our driver partners may disclose the information that you provided (such as the name you use when ordering the Filili Connect Parcel Service, mobile number, pick up address) to the recipient or third parties during the delivery process. Once the delivery is complete, the driver will not be able to see your information from within the Filili Connect app. This is to ensure that your information is safe and secure.
Generally, and unless otherwise required for law enforcement purposes, we may disclose certain information.
If you are a sender, Filili Connect relies on you to ensure that you have the necessary consents from the recipient for us to effect this delivery.
Multi-Stop Delivery is a feature that enables you to send multiple parcels to different drop-off points, from a single pick-up point.