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Tracking your order and delivery
It’s easy to track your order, from the moment your personal Shopper...
Problem with your order
Receive a delivery you’re not completely satisfied with? In most...
Rescheduling a delivery
You can change your delivery date and time up until a shopper begins...
How filili connect works
You're busy, so every minute counts. Let us connect you with Shoppers...
All Topics
How filili Connect Works
What we do, areas and stores we serve, communicating with us...
Placing Orders
Placing an order, sharing a cart, reporting incorrect information
Order in Progress
Tracking your order, approving changes, chatting with your shopper
Delivery
Receiving your items, reporting a problem, unknown charges
Fees and Pricing
Item pricing, referrals, taxes and fees
Profile and Account Settings
Personal settings, notifications, login issues
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